Gaming at ric9 should always be fun — never stressful, never harmful. We believe every Filipino player deserves a safe and enjoyable experience, which is why responsible gaming is built into everything we do, from account registration all the way to your daily play sessions.
Your well-being comes first at ric9
At ric9, we take responsible gaming seriously — not just because it's required, but because we genuinely care about the well-being of every player in our community. Whether you're a casual player from Quezon City enjoying a few rounds of bingo on a Friday night, or a regular slots enthusiast in Cebu, ric9 wants your gaming experience to remain a source of entertainment, not a source of stress.
Gambling, when done responsibly, is a perfectly enjoyable pastime. The key word is responsibly. ric9 provides a full suite of responsible gaming tools that put you in control of your play — from setting daily deposit limits to activating a full self-exclusion period when you need a break. These tools are available directly from your account dashboard, 24 hours a day, 7 days a week.
We also work in alignment with the Philippine Amusement and Gaming Corporation (PAGCOR) guidelines on responsible gaming. PAGCOR's framework ensures that licensed online gaming operators like ric9 maintain fair play standards, protect vulnerable players, and provide accessible support resources for those who may be experiencing gambling-related difficulties.
Remember: gaming at ric9 should always feel like a fun activity — something you choose to do for entertainment, not something you feel compelled to do. If it ever stops feeling fun, that's your signal to use our tools or reach out to our support team.
ric9 operates in compliance with PAGCOR's responsible gaming standards. All players must be 21 years of age or older to register and play on the ric9 platform. Age verification is mandatory during the KYC process.
Visit ric9 Login and access your personal account dashboard.
Navigate to the Responsible Gaming section inside your profile settings.
Set deposit limits, session time reminders, cooling-off periods, or activate self-exclusion.
Restrictions are applied instantly. Lifting them may require a mandatory waiting period for your protection.
ric9 gives you full control over your gaming habits. These tools are free, always available, and designed to keep your play healthy and enjoyable.
Set a daily, weekly, or monthly cap on how much you can deposit into your ric9 account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit anytime — raising it requires a 24-hour cooling period.
Set a maximum session duration so ric9 automatically reminds you — or logs you out — when you've been playing for a set amount of time. This is especially useful for players who lose track of time during long bingo or slot sessions.
Define the maximum amount you're comfortable losing within a given period. Once your loss limit is hit, ric9 will prevent further wagering until the period resets. This tool helps you stick to your entertainment budget without going overboard.
Need a short break from gaming? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you won't be able to log in or place bets. It's a great option when you feel like you need a temporary pause without committing to full self-exclusion.
If you feel your gaming is becoming a problem, self-exclusion allows you to block access to your ric9 account for a minimum of 6 months up to 5 years. During self-exclusion, your account is fully suspended and you will not receive any promotional communications from ric9.
Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered in the current session. These gentle nudges help you stay aware of your activity and make informed decisions about whether to continue playing.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, which is why it's important to recognize the early warning signs. If you or someone you know in Manila, Davao, or anywhere in the Philippines is showing these signs, please reach out for help.
If you answer "yes" to three or more of the warning signs below, we strongly encourage you to use our self-exclusion tool or contact our support team immediately.
Chasing losses — Continuing to gamble in an attempt to win back money you've already lost, often leading to even bigger losses.
Gambling beyond your means — Spending more than you can afford to lose, or using money set aside for rent, bills, or groceries to fund your gaming.
Inability to stop — Feeling unable to walk away from a game even when you want to, or repeatedly failing to stick to your own limits.
Neglecting responsibilities — Missing work, school, or family obligations because of time spent gaming, or lying to loved ones about how much you play.
Emotional dependence — Using gambling as a way to escape stress, anxiety, depression, or personal problems rather than as entertainment.
Borrowing to gamble — Taking out loans, borrowing from family or friends, or selling personal belongings to fund gambling activity.
Irritability when not playing — Feeling restless, anxious, or irritable when you're not able to gamble, or thinking about gambling constantly throughout the day.
Take a moment to honestly reflect on these questions. This is not a diagnostic tool — it's simply a way to check in with yourself about your gaming habits.
Have you ever spent more money on gaming than you originally planned to in a single session?
Have you ever felt the need to hide your gaming activity from family members or close friends?
Do you find yourself thinking about your next gaming session even when you're at work, school, or spending time with family?
Have you ever tried to cut back on your gaming but found it difficult or impossible to follow through?
Have you ever used your GCash, PayMaya, or bank savings — money meant for essential expenses — to fund your gaming?
Do you feel anxious, irritable, or low when you're unable to play, or do you use gaming to escape negative emotions?
Responsible gaming isn't about playing less — it's about playing smarter. Here are some practical tips that ric9 recommends to every player in the Philippines to keep gaming fun and sustainable.
Decide how much you're comfortable spending before you open any game. Treat it like a night out — once the budget is gone, the session is over. Use ric9's deposit limit tool to enforce this automatically.
It's easy to lose track of time when you're enjoying a hot streak on the slots. Set a session timer before you start and commit to stopping when it goes off, win or lose.
Gaming is entertainment, not therapy. If you're feeling stressed, anxious, or upset, it's better to step away from the screen and address the root cause rather than turning to gambling for relief.
Losing streaks are a normal part of gaming. Chasing losses by increasing your bets or playing longer rarely works out — it usually makes things worse. Accept the loss and walk away.
Playing while intoxicated impairs your judgment and can lead to poor decisions, overspending, and regret. Keep gaming sessions clear-headed for the best experience.
If you have children at home, make sure your ric9 account is password-protected and that your devices are not accessible to anyone under 21. Never share your login credentials.
ric9 provides a full transaction and gaming history in your account dashboard. Check it regularly to stay aware of your spending patterns and catch any concerning trends early.
If you're worried about your gaming habits, talk to a trusted friend, family member, or professional counselor. Opening up is often the first and most important step toward getting help.
Self-exclusion is always available — no questions asked
Self-exclusion is one of the most powerful responsible gaming tools available at ric9. It's designed for players who feel that their gambling has become — or is at risk of becoming — a problem. Activating self-exclusion is a brave and responsible decision, and ric9 fully supports you in making it.
When you activate self-exclusion on ric9, the following happens immediately:
Self-exclusion periods at ric9 range from a minimum of 6 months to a maximum of 5 years. Once activated, the exclusion cannot be reversed before the chosen period ends — this is intentional, to give you the full benefit of the break.
To activate self-exclusion, log in to your ric9 account, go to Account Settings, and select the Responsible Gaming section. You can also contact our 24/7 live chat support and a team member will assist you immediately.
You don't have to face gambling-related challenges alone. These organizations provide free, confidential support to Filipinos dealing with problem gambling.
The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidelines, player protection resources, and a national self-exclusion registry for Filipino players. Contact PAGCOR directly for information on their responsible gaming programs.
Our dedicated responsible gaming support team is available 24/7 via live chat on the ric9 platform. Whether you need help activating a tool, have questions about self-exclusion, or just need someone to talk to about your gaming habits, we're here for you.
If you feel that gambling is significantly affecting your mental health, relationships, or finances, we encourage you to seek professional counseling. Licensed therapists and counselors across Manila, Cebu, Davao, and other Philippine cities can provide confidential support.
ric9 is committed to working alongside PAGCOR and other Philippine authorities to promote responsible gaming across the country. We regularly review and update our responsible gaming tools and policies to ensure they meet the highest standards of player protection.
Gaming is more fun when it's in control. Set your limits, know your boundaries, and enjoy everything ric9 has to offer — slots, live casino, bingo, and more — the smart way.
🔞 Must be 21 or older to play. Gambling can be addictive — please play responsibly.